Terms of service

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, the item must be in the same condition in which you received it, unused, and in its original packaging. You will also need your receipt or proof of purchase.

Please contact us before sending a return so that we can provide you with the appropriate return instructions.

Wholesale Orders & Return Shipping

IMPORTANT: SuperStam.com is a wholesale website. Customers are responsible for return shipping costs for regular returns and exchanges.

For your convenience, SuperStam may provide a prepaid return shipping label. If SuperStam provides a return label, the cost of the return shipping label will be deducted from your refund.

Original shipping charges paid on the order are non-refundable.

You may also arrange and pay for your own return shipping after receiving return instructions from us. We recommend using a trackable shipping service. SuperStam is not responsible for return packages that are lost or damaged in transit.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service when returning an item. We are not responsible for return packages that are lost or damaged in transit.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it. If an item arrives damaged or defective, or if you receive an incorrect item, please contact us as soon as possible so that we can review the issue and make it right.

Please do not return a damaged, defective, or incorrect item before contacting us.

Non-Returnable Items

Certain items may not be eligible for return, including customized, personalized, special-order, or final-sale items.

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

If you would like to exchange an eligible item, please contact us first.

Customers are responsible for return shipping costs for regular exchanges.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or credit card company to process and post the refund.

Original shipping charges are non-refundable.

Contact Us

To request a return or for any questions regarding our Return & Refund Policy, please contact us:

Email: sales@superstam.com
Website: SuperStam.com

Agreement to This Policy

By placing an order on SuperStam.com, you acknowledge that you have read and agree to this Return & Refund Policy, including that customers are responsible for return shipping costs for regular returns and exchanges.